Refund & Cancellation Policy

1. Subscription Plans — Refund Policy

GabbarInfo AI offers the following monthly subscription plans: Solo Starter, Duo Growth, Trio Business, GMB Local, Agency Scale, and various bundle and category-specific plans. Current pricing is available at ai.gabbarinfo.com/plans.

Additional Subscription Terms

• ✦ Renewal Charges Non-Refundable: Subscription renewal charges for subsequent billing cycles are non-refundable once processed. Please ensure you cancel at least 24 hours before the next renewal date to avoid being charged.
• ✦ Subscription Exhaustion: Your subscription ends on whichever occurs first — the 30-day billing cycle, exhaustion of all included service quotas, or exhaustion of all bonus credits. No refund or extension is provided for early exhaustion due to your usage activity.
• ✦ Unused Quota: Unused service quotas (e.g., unused blog or social post slots) and unused bonus credits from a subscription period are forfeited at the end of that billing cycle and do not entitle you to a refund.
• ✦ Cancellation of Auto-Renewal: You may cancel auto-renewal at any time via your account dashboard or by emailing contactus@gabbarinfo.com. Upon cancellation, your subscription remains active until the end of the current paid period.

2. AI Credit Top-Up Packs — Non-Refundable

• ⚠ Credits Deducted at Generation: Credits are consumed at the moment GabbarInfo AI begins processing your request (AI generation start). This applies to all services including blog generation, social post creation, ad campaign generation, image creation, and reel generation. Credits are not refunded if you close the app, navigate away, or do not publish after generation has commenced.
• ⚠ No Refund on Consumed Credits: Once credits have been deducted, they cannot be reversed, refunded, or returned, regardless of whether the output was used, published, or considered satisfactory.
• ⚠ Credit Pack Expiry: Purchased credit packs are valid for 12 months from the date of purchase. Expired credits are forfeited without refund.
• ⚠ Minimum Purchase: Minimum credit pack purchase is ₹99 (110 Credits). Pack values are as published on the platform at the time of purchase.

3. Refund Processing Timelines

All refund payments are processed by Razorpay Software Pvt. Ltd. Approved refund requests will be credited back to your original payment method (UPI, Credit/Debit Card, or Net Banking) within:

Actual processing time depends on your bank or payment provider. Razorpay's processing is subject to Razorpay's Refund Policy.

4. Situations Where Refunds Are Not Provided

• ✗ Credit top-up pack purchases (always non-refundable once credited)
• ✗ Subscription renewal charges for any billing cycle beyond the first
• ✗ First-time subscription purchases where more than 20% of quotas have been consumed
• ✗ Requests made after 7 calendar days of the initial purchase date
• ✗ Dissatisfaction with AI-generated output quality (AI outputs are assistive in nature; results vary)
• ✗ Third-party API outages (e.g., OpenAI, Meta, Google) that temporarily affect platform features
• ✗ Account suspensions resulting from violations of our Terms & Conditions
• ✗ Unused subscription quota that expires at the end of a billing cycle

5. How to Request a Cancellation or Refund

To submit a cancellation or refund request, contact us with the following information:

• ✦ Your full name
• ✦ Email address registered to your GabbarInfo AI account
• ✦ Razorpay Transaction ID or Order ID
• ✦ Date of purchase
• ✦ Reason for refund request
• ✦ Screenshot of the transaction (if available)

We will respond to all refund requests within 7 working days of receipt.

6. Changes to This Policy

We may update this Refund & Cancellation Policy from time to time. The “Last Updated” date at the top will reflect any changes. Continued use of GabbarInfo AI after the effective date constitutes acceptance of the updated policy.